Mindmasters The data-driven science of predicting and changing human behavior

Sandra C. Matz

Book - 2025

"There are more digital pieces of data than stars in the universe. This data helps us monitor our planet, decipher our genetic code, and take a deep dive into our psychology. As algorithms become increasingly adept at accessing our minds, they also become more and more powerful at controlling it-enticing us to buy a certain product or vote for a certain political candidate. Some of us say this technological trend is no big deal. Others consider it one of the greatest threats to humanity. But what if the truth is more nuanced and mind-bending than that? In Mindmasters, Columbia Business School professor Sandra Matz offers a fascinating insider perspective on the art and data-driven science of psychological targeting. By relating her own... personal story of growing up in a small village-where few aspects of life remain truly private-to her groundbreaking research in computational psychology, Matz reveals how Big Data offers insights into the most intimate aspects of our psyche and how these insights empower external influence over the choices we make. Filled with Ted-Talk-like explanations and real-life examples from Matz's research and consulting work, Mindmasters paints a nuanced picture of the power of psychological targeting. Like nosy neighbors, it can be creepy, manipulative, and downright harmful-with scandals like Cambridge Analytica being merely the tip of the iceberg. Yet, like any tight-knit, supportive village community, it also holds enormous potential to help us live healthier and happier lives-for example, by improving our mental health, encouraging better financial decisions, or enabling us to break out of our echo chambers. With passion and clear-eyed precision, Matz shows us how to manage psychological targeting and redesign the data game in a way that empowers us to take back control and ask more of our personal data. Mindmasters is a riveting look at what our digital footprints reveal about us, how they're being used-for good and for ill-and how we can gain more control and power over the data that define us"--

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Subjects
Published
Boston, Massachusetts : Harvard Business Review Press [2025]
Language
English
Main Author
Sandra C. Matz (author)
Physical Description
viii, 226 pages : illustrations ; 25 cm
Bibliography
Includes bibliographical references and index.
ISBN
9781647826314
  • Introduction: The Digital Village
  • The origins of psychological targeting
  • Part 1. Data is a Window Into Our Psychology
  • 1. Decoding Our Psychology
  • How algorithms can get to know us better than our closest friends do
  • 2. The Identities We Craft Online
  • Tell me what you like and I'll tell you who you are
  • 3. The Digital Breadcrumbs of Our Existence
  • Everything we do is data
  • 4. You Are Not Yourself When You're Hungry
  • How context shapes who we are
  • Part 2. The Bright and Dark Sides of Psychological Targeting
  • 5. Psychological Insights in Action
  • An inside look at psychological targeting-from Cambridge Analytica to beauty products (and back)
  • 6. Finding the Good
  • Improving our finances, mental health, and maybe even our political climate
  • 7. When Things Go Wrong
  • Why we stand to lose more than just our privacy
  • Part 3. Making Our Data Work for Us
  • 8. We Need More Than Control
  • Why being in charge of our own data isn't always a blessing
  • 9. Creating a Better Data Ecosystem
  • How to make it harder for third parties to exploit our data (and easier for them to serve us)
  • 10. Coming Together
  • What wine co-ops can teach us about new forms of collective data management
  • Epilogue: The Moral Imperative to Shape Our Future
  • Notes
  • Index
  • Acknowledgments
  • About the Author
Review by Publisher's Weekly Review

Artificial intelligence monitors internet users' every move, for good and ill, according to this eye-opening debut exposé. Surveying the disturbing reach of digital surveillance, Matz, a professor at Columbia Business School, notes that smart phones track owners' movements; that Facebook, Google, and YouTube deduce users' thoughts and interests, as revealed by searches, posts, and likes; and that Roombas transmit photos of people's homes, as one woman discovered when someone associated with the vacuum's manufacturer leaked an image of her in the bathroom. This data enables companies to build elaborate psychological profiles with potentially costly consequences, Matz writes, suggesting that insurance companies might target ads at anxious individuals, and that banks might deny loans to people they determine to be high in "agreeableness," per the Big Five personality test (studies have shown such individuals default on payment at higher than average rates). Matz argues that while personal data can be put to good use (her own work has used microtargeted ads to persuade people to save more), safeguards should be implemented to protect against abuses. For example, she suggests that data sharing should be opt-in by default and that "data cooperatives" could allow people to voluntarily pool their data for analysis or monetization while maintaining their ownership over the info. Peeling back the curtain on the long lives of user data, this unsettles. Agent: Leila Campoli, Stonesong Literary. (Jan.)

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