Techlash Who makes the rules in the digital gilded age?

Tom Wheeler, 1946-

Book - 2023

Hailed by Ken Burns as one of the foremost "explainers" of technology and its effect throughout history, Tom Wheeler now turns his gaze to the public impact of entrepreneurial innovation. In Techlash, he connects the experiences of the late 19th century's industrial Gilded Age with its echoes in the 21st century digital Gilded Age. In both cases, technology innovation and the great wealth that it created ran up against the public interest and the rights of others. As with the industrial revolution and the Gilded Age that it created, new digital technology has changed commerce and culture, creating great wealth in the process, all while being essentially unsupervised. Warning that today is not the "Fourth Industrial Revol...ution" some envision, Wheeler calls for a new era of public interest oversight that leaves behind industrial era regulatory ideas to embrace a new process of agile, supervised and enforced code setting that protects consumers and competition while encouraging continued innovation. Wheeler combines insights from his experience at the highest echelons of business and government to create a compelling portrait of the need to balance entrepreneurial innovation with the public good. -- Provided by publisher.

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Subjects
Published
Washington, D.C. : Lanham, Maryland : Brookings Institution Press [2023]
Language
English
Main Author
Tom Wheeler, 1946- (author)
Physical Description
xxv, 233 pages : illustrations ; 24 cm
Bibliography
Includes bibliographical references (pages 191-217) and index.
ISBN
9780815739937
  • Preface
  • Part I. Our Moment in History
  • Chapter 1. Echoes of the Gilded Age
  • Chapter 2. This Is NOT the "Fourth Industrial Revolution"
  • Chapter 3. Closing the Open Internet
  • Part II. You Ain't Seen Nothin' Yet!
  • Chapter 4. The Metaverse
  • Chapter 5. Artificial Intelligence
  • Part III. Who Makes the Rules?
  • Chapter 6. When Innovators Make the Rules: (Guess Who Benefits?)
  • Chapter 7. The World's Greatest Business Model
  • Chapter 8. Where Is the Watchdog?
  • Part IV. Reasserting the Public Interest
  • Chapter 9. Designing Behavioral Expectations
  • Chapter 10. Privacy by Design
  • Chapter 11. Competition by Design
  • Chapter 12. Truth and Trust by Design
  • Part V. Consequences We Control
  • Chapter 13. Time to Make History Again
  • Acknowledgments
  • Notes
  • Index
  • About the Author
Review by Choice Review

With Techlash, Wheeler continues the work he began as chairman of the FCC by advocating for stronger guardrails and legislation of Big Tech companies. He lays out the history of digital communications platforms and technologies, and draws comparisons with the rail and oil monopolies of the Gilded Age. He draws a straight line from the robber barons of that era to the tech CEOs of today. By that same token, Wheeler advocates for stronger regulation akin to the legislation that broke up the industrial empires of yesteryear. It's useful to point out that this is primarily a policy text, not a technology book. It is written for a very general audience and clearly lays out its thesis regarding the need for stronger regulation of the tech sector in particular to head off the potential catastrophes that may come with the proliferation of unregulated AI and an unregulated metaverse. Wheeler makes a convincing case in this very readable book. While it feels that the intended audience works in the halls of Congress, it's approachable for any adult audience. Summing Up: Recommended. General readers, undergraduates, two-year technical students, and professionals. --Alvin Dantes, Chicago Public Library

Copyright American Library Association, used with permission.
Review by Publisher's Weekly Review

Lax regulation has allowed the most powerful tech companies to become "pseudo-governments" imposing their will on the public, according to this impassioned broadside. Wheeler (From Gutenberg to Google), former chairman of the Federal Communications Commission during the Obama administration, draws parallels between the Gilded Age and the present, noting that the income inequality and market concentration that characterize both eras were ameliorated in the 19th century by "antitrust law and regulatory oversight." Advocating for the use of similar tools to curtail the power of Alphabet (Google), Amazon, Apple, Meta (Facebook), and Microsoft, Wheeler warns that these companies have been implementing invasive data collecting and other problematic practices with few means for users to push back. Wheeler persuasively makes the case that tech CEOs can't be trusted to regulate themselves, and while his policy recommendations are somewhat unspecific, they include putting into law the privacy principles outlined by Ann Cavoukian, the former privacy commissioner of Ontario, who encouraged establishing "privacy as the default setting," and requiring "interoperability" (the ability to interface across independent platforms) to enhance competition (as a hypothetical example, Wheeler proposes a "social media platform for privacy-conscious users that would still be able to communicate with their friends on a different platform"). It's a potent primer on the need to rein in big tech. (Oct.)

(c) Copyright PWxyz, LLC. All rights reserved
Review by Library Journal Review

Businessman and former FCC chair Wheeler (From Gutenberg to Google) argues for regulating technically innovative companies such as Meta, Amazon, and others. The book describes these types of companies as ones that gather users' personal information, which virtually invades consumer privacy; they make money by selling targeted ads on their platforms, and they sometimes monopolize the competitive market. The author says these tactics undermine democracy and that they corrode the shared knowledge that's essential for a democracy to function. VERDICT This book proposes complicated but feasible solutions to prevent the weakening of personal privacy and the undermining of competition. A good book for those interested in public policy about technology companies and their innovations and approaches.--Shmuel Ben-Gad

(c) Copyright Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Review by Kirkus Book Review

A detailed, well-researched rundown of the runaway tech sector. Wheeler is a former chairman of the Federal Communication Corporation and a successful venture capitalist, so when it comes to regulation of the tech giants that dominate the U.S. economy, he is a person whose voice should be heard. In this follow-up to From Gutenberg to Google, the author argues that the past few decades are similar to the Gilded Age following the Civil War, when powerful barons built enormous wealth by harnessing new technologies. They used their power to bury potential competitors and intimidate politicians, but they met their match in Theodore Roosevelt, who broke up the monopolies and established a regulatory system. Wheeler sees enough similarities to draw useful lessons for ways to leash the tech beasts, and he presents a host of proposals. A crucial move would be to ensure that competition can flourish through a rewriting of the outmoded regulations and laws to shift the emphasis from technical rules to behavioral standards. The liability rules for social media companies must be revised with the public interest, not corporations, in mind. Wheeler believes that there is currently a window of opportunity created by a high level of community distrust of big tech. This might be true, but it is by no means clear that the distrust translates into an organized impetus for increased regulation, which would mean a period of disruption. Moreover, the tech behemoths have invested billions in political protection. At the moment, there are no Rooseveltian figures on either side of the political spectrum. Wheeler's ideas are important, and policymakers should read this book carefully. Finding the courage to act on it, however, does not seem likely. With a firm sense of history and an eye on the future, Wheeler lays out a rock-solid plan for controlling the tech giants. Copyright (c) Kirkus Reviews, used with permission.

Copyright (c) Kirkus Reviews, used with permission.