The emergency A year of healing and heartbreak in a Chicago ER

Thomas Fisher

Book - 2022

"Thomas Fisher was raised on the South Side of Chicago and even as a kid understood how close death could feel -- he came from a family of pioneering doctors who believed in staying in the community, but on those streets he saw just how vulnerable Black bodies could be. Determined to follow his family's legacy, Fisher studied public health at Dartmouth and Harvard, then returned to the University of Chicago Medical School. As soon as he graduated, he began working in the ER that served his South Side community. Even as his career took him to stints at the White House, working on what would eventually become the Affordable Care Act and helping develop HMOs for underserved communities, he never gave up his ER rotations. He knew that... to really understand healthcare disparities and medical needs, you had to stay close. The emergency room is designed for the most urgent cases, but it is often the first resort for South Side residents without any other choice. Fisher deals with those patients with necessary dispatch, but what he really wants to do is to spend his time helping them understand how it is they ended up in the ER -- talk to them about the role economics plays in their health; the history of healthcare for the poor and marginalized; why Black people in particular distrust the medical profession; why they don't have a personal physician; the effect of food deserts and education gaps on their health; and, most of all, why they live in a society that has deemed their bodies and lives as less important than others. In this book he gets to have those lost conversations. This is the story of a dramatic year in the life of the Chicago ER -- a year of an unprecedented pandemic and a ferocious epidemic of homicides -- interwoven with the primer in healthcare one doctor wishes he could give his patients. Full of day-to-day drama, heartbreaking stories, compelling personal narrative, and penetrating analysis of our most fundamental failure as a society, this is a page-turning and mind-opening work that will offer readers a fresh vision of healthcare as a foundation of social justice"--

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Subjects
Published
New York : One World [2022]
Language
English
Main Author
Thomas Fisher (author)
Edition
First edition
Physical Description
xvi, 254 pages ; 22 cm
Bibliography
Includes bibliographical references (pages 237-246) and index.
ISBN
9780593230671
  • Foreword / by Ta-Nehisi Coates - February 2020
  • March 2020
  • Dear Janet
  • November 2019
  • Dear Nicole
  • May 2020 - Dear Robert
  • July 4, 2020
  • Dear Dania
  • August 2020
  • Dear Richard
  • September 2020
  • Dear Ms. Favors
  • November 2020
  • Dear Mom.
Review by Booklist Review

The pace of misery never relents. The volume of illness never slacks. The depths of despair never become routine." That's how ER physician Fisher starkly depicts the emergency department he toils in. A paradoxical place where lives are saved and lost, where the magnitude of both human tenacity and human frailty are obvious. He recounts intense experiences treating all kinds of people and problems, shares his deep affection for the South Side of Chicago, and exposes the trouble with health care, especially high costs and racial inequities. Beginning in early 2020, his job and life are altered by the ever-present threat of COVID-19. "Doctors are accustomed to the possibility of looming death when we go to work, but usually not our own," he writes. When Fisher starts a shift, there may be more than 40 patients waiting to be seen. Regrettably, he often must limit his patient interactions to a mere three minutes. Sprinkled throughout his account of plugging away in the ER are letters he writes to patients and colleagues, presumably undelivered apologies, explanations, tirades, musings, and exercises in atonement. The chaos of the pandemic exacts an enormous and unrelenting toll on doctors and other medical staff. Compassion, integrity, and dedication keep medical professionals afloat even as they're at risk of becoming casualties themselves.

From Booklist, Copyright (c) American Library Association. Used with permission.
Review by Publisher's Weekly Review

In this riveting debut memoir, Fisher, an emergency room doctor at the University of Chicago Medical Center in the city's South Side, recounts his experiences during the first year of the coronavirus pandemic. Starting in February 2020, he documents daily life in the hospital during the initial surge of Covid-19 cases, offering fascinating details about abrupt changes in visitation policies, the complex process of donning and removing personal protective equipment, and how medical personnel dealt with short supplies of inhalers and other medical devices. In addition to tending to Covid-19 patients, Fisher treated victims of the South Side's notorious gun violence. Throughout, he eloquently captures the intensity of the situation--"Standing near unmasked COVID patients," he writes, "feels like being in the room with someone holding a gun"--and shares heartrending stories of victims, including a healthy 32-year-old woman who suffered a stroke as a result of the virus. In letters addressed to patients and family members, Fisher also reflects on growing up on the South Side in the 1980s and how the shooting death of a Black high school basketball star helped inspire his medical career, as well as spotlighting systemic racism within the U.S. health care system. The result is a powerful reckoning with racial injustice and a moving portrait of everyday heroism. Agent: Gloria Loomis, Watkins Loomis Agency. (Mar.)

(c) Copyright PWxyz, LLC. All rights reserved
Review by Library Journal Review

Fisher (emergency medicine physician, Univ. of Chicago) delivers a captivating blend of memoir and social commentary describing his struggle to serve patients "in a health care system that is deeply unjust and dangerous." Raised on the South Side of Chicago, Fisher was compelled to help his community. After completing his medical training at Dartmouth and Harvard, he returned home to work in the local emergency room. Fisher's ER is often the only health care facility that Chicagoans can access easily, and Fisher tenderly describes the vast scope of patients and their ailments. He writes of yearning for more time to spend with his patients and to give them the best medical care possible but is frustrated by the institutional and societal barriers in his way. The book also deftly explains inequities in health care that have long been in existence but have especially come to light in the wake of the COVID-19 pandemic. The book includes a foreword by Ta-Nehisi Coates. VERDICT Shedding light on the social justice implications on the health care system and an important snapshot of a grim moment in time, this account will appeal to a wide range of readers. Highly recommended.--Anitra Gates

(c) Copyright Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Review by Kirkus Book Review

A memoir from an emergency department doctor on Chicago's South Side. Fisher, who graduated from medical school in 2001, started working as an attending physician in the University of Chicago Medical Center in 2006. Beginning his first book with a dramatic account of how the emergency room faced its first Covid-19 cases in February 2020, he moves back and forth through time, alternating between tightly focused sections on the cases he sees on a given day and letters ostensibly directed toward some of those patients and others. The author's discussions of the initial impact of Covid-19, which "smashed through the South Side's multi-generational homes" and where standing near unmasked patients left him feeling "like being in the same room with someone holding a gun," are the most compelling. But the book, clearly started before the pandemic, is not so much about the effects of the pandemic--when the emergency department was less busy than usual (due to "social distancing orders and fear" of the virus), populated mainly by the victims of gun violence or drug overdoses--but rather the inadequacies of health care for Black citizens in the South Side and other urban areas. In the chapters about particular days in the emergency room, Fisher delivers sharp portraits of individual patients. However, like the doctor who treated them, typically only for a few minutes, we have no idea what happens to them following the visit. The essays between these chapters of reportage chronicle the author's life and his frequent frustration with a medical system that cares more about making money than caring for patients, especially those on Medicare. His indictments of the system are consistently convincing, but framing them as letters to patients is an awkward literary device, making the narrative disjointed. Nonetheless, the text is well written and compassionate and exposes countless problems within the American medical machine. Ta-Nehisi Coates provides the foreword. A persuasive, sympathetic, scattered insider's report on a broken system. Copyright (c) Kirkus Reviews, used with permission.

Copyright (c) Kirkus Reviews, used with permission.

I February 2020 We had been waiting for the virus to appear in our ER, but when it did, a heavy pall still fell on the department. Unmasked nurses with long faces spoke in hushed voices and laughed nervously as the patient was directed to Room 41, a negative pressure room that had been designed in 2015 to contain Ebola. The negative pressure in the room keeps the patient's air from contaminating the rest of the department, and the room has a window and microphone in the wall so that we can communicate with the patient while remaining safe outside. Before I entered the antechamber between the common ER hall and the room, I put on a yellow gown, an N95 mask shaped like a duckbill, and a disposable plastic eye shield that I placed over my glasses. The nurse, Fred, was similarly protected, and together we leapt from the safety of the boat into the dark abyss. I first met the leviathan on New Year's Eve less than two months earlier. "China investigates outbreak of atypical pneumonia that is suspected linked to SARS," tweeted Agence France-­Presse on the morning of December 31, 2019. At the time, I had been following foreign media for human signs of the flu that was culling a third of Asia's hogs. But this was not swine flu. Rapidly spreading and deadly infections threaten everyone who works in emergency rooms. We fear the day that a panicked traveler shows up with a high fever and an unusual rash. In the time that it takes to figure out what's going on they would be able to infect all the nurses and doctors who try to help. That nightmare keeps me vigilant for deadly viruses and outbreaks of hemorrhagic fevers no matter where they are on the globe, but so far, I had only experienced misses. In 2001, when anthrax spores were mailed to politicians and journalists, our waiting room filled with healthy patients worried that they had been exposed to a "white powder." Thirteen years later Ebola swept the world, and I drilled donning and doffing head-­to-­toe protective equipment for the seemingly inevitable febrile patient bleeding from their eyes and nose. As this unusual pneumonia bloomed into tens, then hundreds of cases, my curiosity turned into something else: fear. When The New York Times took note in a January 8, 2020, article nestled deep within the global health section, I forwarded the item to friends along with a caveat: "This may not be a looming pandemic, but when the next one occurs, this is how it will start." All of January and most of February elapsed before the first symptomatic patient arrived on the South Side, where I worked as an emergency room doctor at the University of Chicago. By then the coronavirus was dubbed COVID-­19 and had infected people on every continent. At last, in late February, a febrile traveler named Terri came to us with a cough and a story. A flight attendant had coughed in her face on her way to Seattle, a city already besieged by the virus. As Seattle's ICUs swelled with infected people, Terri, a middle-­aged businesswoman, shook hands in meetings and dined with clients. On the flight back she broke into a fever and developed a hacking cough. After googling "best hospital in Chicago," she grabbed a cab from Midway and came directly to our Emergency Department. Terri coughed behind her blue surgical mask but greeted Fred and me in good spirits. Dwarfed by the proportions of Room 41, a room designed to accommodate a dialysis machine and a ventilator, she lay semi-­reclined, red-­faced and sweaty on the gurney. As she was complaining of body aches and nausea, I made a call to the hospital epidemiologist and ordered tests for the virus, a chest CT, and an admission to the hospital to keep her isolated until we confirmed her illness. Terri's vital signs remained stable despite a fever that Tylenol did not break. I could hear her cough through the closed double doors on her room--­each time, my shoulders tensed. We tested our infection precautions every year, but even so, Fred forgot to take off his protective wear when he returned to the ER from the murky depths of Room 41. While he was sending blood to the lab for tests, Fred left the isolation room door open, setting off a squealing alarm. Sweating and nervous, he apologized repeatedly for these miscues. I told him that it was okay, but we both knew these social graces were meaningless. The virus doesn't care about our apologies or forgiveness. Diagnosing and treating an illness we'd never seen before while keeping our lungs and mucus membranes safe was going to require vigilance and stamina. A week later, Americans awoke to a society unraveling in the wake of the monster's cross-­country frenzy. As the infection spread, businesses reduced hours, then closed altogether and laid off workers. On March 9 the stock market crashed. Deaths mounted from one to tens to a hundred. I canceled my boys' trip to Vegas for March Madness. Our country's retreat progressed from there. An NBA player tested positive; the NBA abandoned its season; then all sports seasons were terminated. Chicago Public Schools had fought to extend their year after a fall strike, but it soon sent kids home indefinitely. Drunk young people, slurring their speech and draped over one another, spread the infection over St. Patrick's Day and pushed our governor to close bars and restaurants and prohibit all nonessential travel. By then the virus's campaign had gripped the world's economy, culture, and routines. Seattle nursing homes had been wiped clean; in Italy refrigerator trucks filled with bodies; my colleagues in New York were exhausted--­and infected. Friends across the country reached out for my advice on when to take their kids out of school or whether to take their planned vacation to Jamaica. I couldn't make those decisions, but I did share my understanding of the situation and its risks. I directly addressed the misinformation emanating from Facebook and the White House--­I told them that this would not quickly disappear and that it was not a hoax. Each time my friends asked how many people would die, I considered withholding information from the models that forecast millions of dead Americans. While that would have been soothing, obscuring key information from those I care about undermines lifesaving decisions. Offering that the equivalent of Denver could die in a matter of months stuck in my throat. Sometimes we had to end the call. Then the plague closed in on me from another direction. On March 23 my uncle fell ill, and three days later he was admitted to the intensive care unit. Uncle Robert was the one who took me to Tigers baseball games and rode bikes with me when I was a kid. In retirement from teaching in the Detroit Public Schools, he developed a chronic illness and landed in a care facility that didn't protect him. Like millions of other Americans who'd been warehoused or discarded--­seniors, prisoners, migrant workers in airless camps--­people who society preferred to keep out of sight, the virus fell on those bodies hard. Uncle Robert was lucky--­after a few days of gasping in the ICU, he recovered. And then it came for the South Side. COVID smashed through the South Side's multigenerational homes. This is a neighborhood packed with people who didn't have the sort of white-­collar jobs that let you work from home--­with nothing but a frayed safety net to hold them if they fell, they had to risk their bodies just to keep from starving. And when they came home, they exposed the vulnerable elders who often lived with them. The devastation was a literal manifestation of the old truism "When America catches a cold, Black America gets pneumonia." Even back in January, I knew that the onslaught was inevitable. No matter how I prepared, I expected to be infected before it was over. Scores of physicians around the world had already died. As their lungs became stiff and wet, they were attended by peers rendered unrecognizable by protective garments. Li Wenliang, the thirty-­four-­year-­old Wuhan doctor who alerted the world to the monster, was one of the first to die. A man about my age, facing down the pandemic just as I will, was lost in its wake. When I read about Li's death, it strangely brought me back to 1999 and the killing of Robert Russ. I hadn't thought about the story in years. Russ was around my age and was just about to graduate from Northwestern when a Chicago police officer shot him dead in a police stop. I didn't know Russ; I'd only read about him in the newspaper, just as I was now reading about Li. But there were similarities in our lives that chilled me as I read his story: at the time we were both college-­age Black men who faced traffic stops from the same police department. In both cases Russ and Li were innocent, both lost to a lethal scourge that strikes down victims who share a portion of their identity. Just as in 1999, I now searched for the balance between fear of death, anger at the unfairness, and comfort in the long odds. The only question I had was: how sick will I become? The only certainty is that once I'm infected, I will be contagious, and I can't risk passing the disease along to my family, my patients, or the woman I think I love. So the terrifying months ahead will be spent mostly alone. It feels cruel that I will be without human touch during the most stressful time of my life, but the alternative is to infect the people who mean the most to me. Excerpted from The Emergency: A Year of Healing and Heartbreak in a Chicago ER by Thomas Fisher All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.