Humble inquiry : the gentle art of asking instead of telling

Humble inquiry The gentle art of asking instead of telling

Edgar H. Schein

Book - 2021

"This new edition of the worldwide bestseller (over 200,000 copies sold and translated into seventeen languages) from two of the true giants in organizational culture studies offers 50% new content and a simple and effective technique for building more positive relationships, especially between people of different statuses"--

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Subjects
Interpersonal communication.
Interpersonal relations.
Organizational behavior.
Humility.
Published
Oakland, CA : Berrett-Koehler Publishers, Inc [2021]
Language
English
Main Author
Edgar H. Schein (author)
Other Authors
Peter A. Schein (author)
Edition
Second edition, revised and expanded
Physical Description
xiv, 151 pages ; 22 cm
Bibliography
Includes bibliographical references and index.
ISBN
9781523092628
  • Preface to the Second Edition
  • Introduction: What Is Humble Inquiry?
  • 1. To Boldly Tell or Humbly Inquire
  • 2. The Humble Inquiry Attitude
  • 3. How Is Humble Inquiry Different?
  • 4. The Culture of Do and Tell
  • 5. Cultural Do's and Don'ts of Conversation
  • 6. What Really Goes On in a Conversation
  • 7. What Goes On inside Your Head?
  • 8. Developing the Attitude of Humble Inquiry
  • Notes
  • Discussion Guide and Exercises
  • Twelve Mini Case Studies to Illustrate Humble Inquiry
  • Acknowledgments
  • Index
  • About the Authors

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