Measuring Operational Performance
Streaming video - 2015
Why is performance measurement so important to the health of an organization? How do the four dimensions of the “Balanced Scorecard” framework (financial performance, customer assessment, internal business process, and learning and growth) work independently and together? What is the “triple-bottom-line” approach, and how does it measure sustainable business performances?.
Saved in:
- Subjects
- Genres
- Educational films
- Published
-
[San Francisco, California, USA] :
The Great Courses
2015.
2016. - Language
- English
- Online Access
- A Kanopy streaming video
Cover Image - Item Description
- In Process Record.
Title from title frames.
Film - Physical Description
- 1 online resource (streaming video file) (34 minutes): digital, .flv file, sound
- Playing Time
- 00:33:34
- Format
- Mode of access: World Wide Web.
- Access
- AVAILABLE FOR USE ONLY BY IOWA CITY AND RESIDENTS OF THE CONTRACTING GOVERNMENTS OF JOHNSON COUNTY, UNIVERSITY HEIGHTS, HILLS, AND LONE TREE (IA).