Radical candor : be a kick-ass boss without losing your humanity

Radical candor Be a kick-ass boss without losing your humanity

Kim Scott

Book - 2017

From the time we learn to speak, we're told that if you don't have anything nice to say, don't say anything at all. When you become a manager, it's your job to say it -- and your obligation. Author Kim Scott was an executive at Google and then at Apple, where she developed a class on how to be a good boss. Radical Candor is a simple idea: to be a good boss, you have to Care Personally at the same time that you Challenge Directly. When you challenge without caring, it's obnoxious aggression; when you care without challenging, it's ruinous empathy. When you do neither, it's manipulative insincerity. This simple framework can help you build better relationships at work, and fulfill your three key responsibili...ties as a leader: creating a culture of feedback (praise and criticism), building a cohesive team, and achieving results you're all proud of.

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Subjects
Executive ability.
Leadership.
Personnel management.
Corporate culture.
Published
New York : St. Martin's Press 2017.
Language
English
Main Author
Kim Scott (author)
Edition
First edition
Item Description
Includes index.
Physical Description
xxi, 246 pages : illustrations ; 25 cm
ISBN
9781250103505
  • Introduction
  • How to Use this Book
  • Part I. A New Management Philosophy
  • 1. Build Radically Candid Relationships: Bringing your whole self to work
  • 2. Get, Give, and Encourage Guidance: Creating a culture of open communication
  • 3. Understand What Motivates Each Person on Your Team: Helping people take a step in the direction of their dreams
  • 4. Drive Results Collaboratively: Telling people what to do doesn't work
  • Part II. Tools & Techniques
  • 5. Relationships: An approach to establishing trust with your direct reports
  • 6. Guidance: Ideas for getting/giving/encouraging praise & criticism
  • 7. Team: Techniques for avoiding boredom and burnout
  • 8. Results: Things you can do to get stuff done together-faster
  • Getting Started
  • Acknowledgments
  • Index
Review by Booklist Review

Talk. Just talk honestly and candidly. Yet in the workplace, direct conversations are events to be avoided at all costs. Ask any manager or employee. In response to this, former Googler, Apple-r, and jill-of-many-trades Scott has developed an ingeniously simple, practical practice routine that makes most of the performance issues in the employment world go away: radical candor. It is a combination of real caring relationships amplified by delivery of touch feedback a contradiction, of sorts, to the work-life balance credo. As Scott and her mentors attest, through a variety of actual case histories and conversations, this works extraordinarily well to overcome bad manager syndrome. Her seven-step methodology listen, clarify, debate, decide, persuade, execute, learn is the tool by which bosses and employees get work done well. Plus it completely overcomes the paralysis and concerns during appraisal time. An amazing process that should work, when embraced and applied.--Jacobs, Barbara Copyright 2017 Booklist

From Booklist, Copyright (c) American Library Association. Used with permission.
Review by Publisher's Weekly Review

Unfailing discretion and courtesy may get you far at a dinner party but will sink you as a manager, argues Scott, a cofounder of management consulting firm Candor, Inc. and a CEO coach in Silicon Valley. After six years at Google working for her business school buddy Sheryl Sandberg, she learned that relationships are the major building blocks of a career, and that only honesty-painfully candid honesty, if necessary-can lay solid foundations for good manager/employee relationships. The book aims to help bosses manage their emotions while helping failing employees (a difficult task for even the most experienced manager) and walks them through building "radically candid" relationships with direct reports. Radical candor lies in a place where caring about employees meets the willingness to challenge them directly. Scott walks readers through understanding the motivation of subordinates, making tough decisions, establishing rapport, and helping employees avoid "boredom and burnout." She also runs through a list of strategies for building solid working relationships. Informational and clear, this is necessary reading for anyone who's having trouble coming to terms with an underperforming workforce. (Mar.) © Copyright PWxyz, LLC. All rights reserved.

(c) Copyright PWxyz, LLC. All rights reserved
Review by Library Journal Review

During her extensive and varied experience in successful Silicon Valley enterprises, Scott (cofounder & CEO, Candor, Inc.; Virtual Love) studied the relationships between bosses and their direct reports, and determined that trust, honesty, and guidance are keys to successful management. Written with the end user in mind, this book's aim is to help anyone become a "kickass boss" by building radically candid relationships with coworkers and supervisees. At the heart of the book is the concept that being too nice (or "ruinously empathetic") can cause more harm than good; if a boss personally cares about their employees, they will put aside their own feelings and deliver candid, honest feedback to help them improve. Scott offers strategies to develop trusting relationships with subordinates; give, receive, and encourage guidance; and help teams avoid burnout and boredom. Clear and informative language paired with personal stories and anecdotes make this work accessible for most readers. VERDICT A highly relevant and informational piece recommended for professionals in all fields looking to expand their managerial skills and improve relationships with colleagues.-Cori Wilhelm, SUNY Canton Coll. of Tech. Lib. © Copyright 2017. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

(c) Copyright Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

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