Black box thinking Why most people never learn from their mistakes-but some do

Matthew Syed

Book - 2015

"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail,"--Amazon.com.

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155.24/Syed
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Location Call Number   Status
2nd Floor 155.24/Syed Due Jul 11, 2024
Subjects
Published
New York, New York : Portfolio/Penguin [2015]
Language
English
Main Author
Matthew Syed (-)
Physical Description
xi, 322 pages : illustrations ; 24 cm
Bibliography
Includes bibliographical references (pages [297]-310) and index.
ISBN
9781591848226
  • The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success
  • Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice
  • Confronting complexity. The nozzle paradox ; Scared straight?
  • Small steps and giant leaps. Marginal gains ; How failure drives innovation
  • The blame game. Libyan Arab Airlines flight 114 ; The second victim
  • Creating a growth culture. The Beckham effect ; Redefining failure
  • Coda : The big picture.