Getting (more of) what you want How the secrets of economics and psychology can help you negotiate anything, in business and in life

Margaret Ann Neale

Book - 2015

"Almost every interaction involves negotiation, yet we often miss the cues that would allow us to make the most of these exchanges. In Getting (More of) What You Want, Margaret Neale and Thomas Lys draw on the latest advances in psychology and economics to provide new strategies for anyone shopping for a car, lobbying for a raise, or simply haggling over who takes out the trash. Getting (More of) What You Want shows how inexperienced negotiators regularly leave significant value on the table--and reveals how you can claim it."--provided from Amazon.com.

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Subjects
Published
New York : Basic Books, a member of the Perseus Books Group [2015]
©2015.
Language
English
Main Author
Margaret Ann Neale (author)
Other Authors
Thomas Lys, 1950- (author)
Physical Description
xxi, 258 pages : illustrations ; 25 cm
Bibliography
Includes bibliographical references (pages 223-247) and index.
ISBN
9780465050727
  • Preface
  • Part 1. The Basics
  • Chapter 1. Why Aren't You Negotiating? The Choice to Negotiate
  • Chapter 2. Creating Common Ground The Infrastructure of Negotiation
  • Chapter 3. Creating and Claiming Value The Value of the Exchange
  • Chapter 4. Value Creating The Integrative Potential in Negotiations
  • Chapter 5. Mapping Out the Negotiation What You Don't Know Can REALLY Hurt You
  • Chapter 6. It Takes at Least Two to Tango Thinking Strategically in Negotiation
  • Part 2. The Negotiation
  • Chapter 7. Who Should Make the First Offer? Is S(he) Who Speaks First Truly Lost?
  • Chapter 8. Managing the Negotiation Supplementing and Verifying What You (Think You) Know
  • Chapter 9. Concede or Else! The Influence of Promises and Threats
  • Chapter 10. Should You Let Them See You Sweat (or Cry)? Emotions in Negotiation
  • Chapter 11. Power Having It-or Not-and Getting More
  • Chapter 12. Multiparty Negotiations The More the Merrier?
  • Chapter 13. Auctions Lots More than Two
  • Chapter 14. Bringing It Home Making the Deal Real
  • Acknowledgments
  • Notes
  • Index
Review by Kirkus Book Review

Business school professors attempt to teach the art of negotiation with a mix of psychology and basic economic logic. In this heady guide to the art of the deal, Neale (Management/Stanford Univ. Graduate School of Business; co-author: Negotiating Rationally, 1992, etc.) and Lys (Accounting/Northwestern Univ. Kellogg School of Management) transform seemingly obvious and common-sensical business thinking into what often reads like quasi-technical classroom-speak. Curiously, the prose isn't quite oblique enough to distract from the fact that much of the advice in this book sounds strangely facile. Obvious points abounde.g., "getting a good deal should be the goal of any negotiation"; "All negotiations are exchanges, but not all exchanges are negotiations"; "If you reached an impasse in the prior negotiation, you are significantly more likely to reach impasse in the next one"; "Power is typically defined as the inverse of dependencethe better your alternatives, the less dependent you are on reaching a deal." One of the first and most strikingly obvious points made in the first few chapters of the book is that the more alternatives you have when you're negotiating, the more confident a negotiator you'll become. For example, a person interviewing for a job who has nine other job offers is going to be a more successful salary negotiator than someone who has no other job offersunless another interviewee can manufacture the confidence of a person with many alternatives. Throughout the book, Neale and Lys emphasize the importance of maintaining a systematic haggler's mindset: the more you know about your own goals, as well as those of your adversary, the more empowered you will feel in a negotiation. Ultimately, much of the narrative is just common business sense made to sound like a doctoral thesis. Never fails to bring gratuitous academic heft to the instinctive, ancient principles of simple bartering. Copyright Kirkus Reviews, used with permission.

Copyright (c) Kirkus Reviews, used with permission.