Dealing with difficult people

DVD - 2010

"Even under the best of circumstances, dealing with difficult people can be a challenging undertaking. Far too often, the behavior of such people can leave individuals emotionally drained and distracted, which can preclude them from being able to focus on more important issues. Dealing with Difficult People details how to stop negative patterns, set healthy boundaries, and respectfully disengage from button-pushers. The DVD also explains why success is having the courage to speak up when confronted by hard-to-deal-with people."--Container.

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Location Call Number   Status
2nd Floor DVD/158.2/Dealing Checked In
Monterey, Calif. : Healthy Learning [2010]
Other Authors
Susan Fee (-)
Item Description
"Presentation made at the 2010 ACA National Conference, Denver, CO; February 16-19, 2010"--Container.
"Monterey Bay Video Production Company"--Screen credits.
Physical Description
1 videodisc (ca. 68 min.) : sd., col. ; 4 3/4 in
DVD; region code, Universal; Dolby Digital.
  • Chapter 1. Dealing with difficult people
  • Chapter 2. Introduction
  • Chapter 3. How difficult people can be helpful
  • Chapter 4. Have you been sucked up?
  • Chapter 5. Unhealthy boundaries
  • Chapter 6. Success is
  • having the courage to speak up
  • Chapter 7. Conclusion.