The 5 languages of appreciation in the workplace Empowering organizations by encouraging people

Gary D. Chapman, 1938-

Book - 2011

Helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout.

Saved in:

2nd Floor Show me where

658.314/Chapman
1 / 1 copies available
Location Call Number   Status
2nd Floor 658.314/Chapman Checked In
Subjects
Published
Chicago : Northfield Pub [2011]
Language
English
Main Author
Gary D. Chapman, 1938- (-)
Other Authors
Paul E. White, 1957- (-)
Item Description
"Includes MBA inventory"--Jacket.
Physical Description
264 pages ; 23 cm
Bibliography
Includes bibliographical references.
ISBN
9780802461988
  • Preface
  • Introduction
  • Section 1. Foundations
  • Chapter 1. Motivating by Appreciation: The Concept
  • Chapter 2. For Business Leaders: Understanding the Return on Investment from Appreciation and Encouragement
  • Section 2. The 5 Language of Appreciation
  • Chapter 3. Appreciation Language #1: Words of Affirmation
  • Chapter 4. Appreciation Language #2: Quality Time
  • Chapter 5. Appreciation Language #3: Acts of Service
  • Chapter 6. Appreciation Language #4: Tangible Gifts
  • Chapter 7. Appreciation Language #5: Physical Touch
  • Section 3. Applying the concepts to daily life
  • Chapter 8. Discover Your Primary Appreciation Language: The MBA Inventory
  • Chapter 9. Your Least Valued Language of Appreciation: Your Potential Blind Spot
  • Chapter 10. The Difference between Recognition and Appreciation
  • Chapter 11. Motivating by Appreciation in Various Industry Sectors
  • Chapter 12. The Unique Characteristics of Volunteer Settings
  • Section 4. Overcoming common Obstacles
  • Chapter 13. Does a Person's Language of Appreciation Change over Time?
  • Chapter 14. Motivating by Appreciation: Overcoming Your Challenges
  • Chapter 15. Authentic Appreciation: What to Do When You Don't Appreciate Your Team Members
  • Conclusion: Now It's Your Turn
  • Notes
  • Appreciation Toolkit: Resources to Use and Share with Others
  • Picking Up Some Not-So-Subtle Cues That Your Colleagues Need to Feel Appreciated
  • How to Reward Volunteers
  • The Art of Giving a Gift without Buying a "Thing"
  • Can Praise Be a Problem?
  • Why Your Least Valued Appreciation Language Can Affect Your Career the Most
  • Acknowledging and Dealing with the "Weirdness Factor"
  • Real Men Don't Need Encouragement (False)
  • How to Reward Your Employees without Spending a Chunk of Change
  • Top Ten Easiest Ways to Express Appreciation to Almost Anyone
Review by Publisher's Weekly Review

Chapman's bestselling The Five Love Languages meets psychologist White's work with businesses, and a new "Languages" application is born. According to the authors, the main reason for job satisfaction or dissatisfaction is "whether or not the individual feels appreciated and valued for the work they do." The book presents the five languages of appreciation-Words of Affirmation, Quality Time, Acts of Service, Tangible Gifts, Physical Touch-and how they are applied in the workplace. Chapman and White call it the "Motivating by Appreciation" model, explained in the book and offered online at appreciationatwork.com. The authors provide much useful information for owners, managers, and workers in industries ranging from nonprofits to schools, medical offices to manufacturers. They pay special attention to volunteers. This is a well-researched, useful book for business leaders that offers a much needed message that won't wear out with repetition: "If people enjoy their work and feel appreciated... they are far more likely to have organizational loyalty and work hard." The book comes from a Christian publisher, but has wide application. (Aug.) (c) Copyright PWxyz, LLC. All rights reserved.

(c) Copyright PWxyz, LLC. All rights reserved