- Subjects
- Published
-
Upper Saddle River, N.J. :
FT Press
c2009.
- Language
- English
- Main Author
- Other Authors
- Physical Description
- xxiv, 194 p. : ill. ; 23 cm
- Bibliography
- Includes bibliographical references and index.
- ISBN
- 9780137126675
- Acknowledgments
- About the Authors
- Introduction
- Who Should Buy This Book?
- Why Is This Book Important?
- What Topics Are Covered?
- Why Are We Qualified to Write This Book?
- How to Use This Book
- Chapter 1. Can You Be a Successful Entrepreneur?
- What Do Successful Entrepreneurs Do?
- Who Are Successful Entrepreneurs?
- Key Definitions
- Two Common Paths to Entrepreneurial Success
- Chapter 1. Lessons Learned
- Chapter 2. Basic Rules of Business Success
- The 8 Common Start-Up Mistakes
- Common Mistake #1. Choosing a Bad Business Opportunity
- Common Mistake #2. Choosing the Wrong Customers
- Common Mistake #3. The Wrong Product
- Common Mistake #4. Pricing Products or Services Improperly
- Common Mistake #5. Not Selling to Enough Customers Fast Enough
- Common Mistake #6. Not Executing Well
- Common Mistake #7. People Problems
- Common Mistake #8. Mismanaging Growth
- Basic Rules of Business Success
- Chapter 2. Lessons Learned
- Chapter 3. What Is a Good Business Opportunity?
- Pencil It
- Example 1. The Best Sandwich Shop
- What Is the Average Price You Can Sell Your Sandwiches For?
- Competitors
- Back to the Math
- Example 2. Children's Clothing Shop
- Customer Conversion Ratio
- Customer Conversion Rates
- Two Different Types of Businesses
- Estimating Your Costs
- What Does Net Profit Margin Tell You About Costs?
- Why Do You Need to Know Your Costs?
- 7 Ws
- Chapter 3. Lessons Learned
- Chapter 4. How Do You Choose the Right Customers?
- The Right Customers
- Who Is a Prospect?
- Example Survey Questions
- The Competition
- Chapter 4. Lessons Learned
- Chapter 5. How Do You Design Your Product or Service?
- Give Customers Only What They Truly Need
- Features or Benefits
- What Is Value?
- Example: Enhancing Your Product/Service Value
- Your "Reason for Being"
- Low Innovation
- It's Now Time to Build Your Product/Service
- Can You Build or Produce It?
- The Prototype-The Test
- What Is a Prototype and How Does It Work?
- Other Tips
- 3 Ws
- Chapter 5. Lessons Learned
- Chapter 6. What Is the Right Price for Your Product or Service?
- Competitive Pricing
- Break-even Formula
- Number of Products Required to Be Sold to Break Even
- Additional Pricing Factors
- Chapter 6. Lessons Learned
- Chapter 7. How Can You Overcome Customer Inertia?
- Obstacles to a Sale
- The Risks of Buying from You
- Making Sales Takes Practice
- The Psychology of Sales
- The Customer Buying Timeline
- Time Is Your Enemy-Your Money Is Burning
- Selling Is Like Fishing
- Customer Referral Programs and Customer Loyalty Programs
- Start with a Customer
- Chapter 7. Lessons Learned
- Chapter 8. How to Manage Your Business
- Start-Up Overload
- Your Value Chain
- Your Supply Chain
- Your Manufacturing (Assembling) Chain
- Why Do You Flow Chart Your Business?
- Management by Objectives
- Management by Exceptions
- The Power of Simplicity
- Rule of 3s
- Rule of 7s
- Measurements and Rewards
- Stay on the Front Lines
- Iteration
- Make Work Fun
- Chapter 8. Lessons Learned
- Chapter 9. How Do You Find and Keep Good Employees?
- This People Stuff Is Hard
- What Do Employees Want?
- Why Is High Employee Turnover Bad?
- Hire for Fit
- Hiring Tools
- Probationary Hiring
- Buy-In
- The Rules of the Game
- Best Practices of Managing Employees
- Promote from Within
- The Meaning of Work
- Mental Rehearsal
- Mental Replay
- Chapter 9. Lessons Learned
- Chapter 10. How Do You Manage Growth?
- Growth Can Be Good or Bad
- The Two Absolutes
- Process
- Financing Growth
- Financial Controls
- Managing the Unexpected
- People
- Small Business Services
- Check-Off
- Legal
- Legal Structure
- Small Business Networks
- Upgrading People
- Customer Diversification
- Growth Changes Your Job
- Chapter 10. Lessons Learned
- Conclusion
- Business Rules
- Lessons Learned
- Bibliography and Resources
- Books
- "Building a Company" Books
- Business Strategy Books
- Entrepreneurship Books
- Family Business Books
- Finance, Accounting, and Measurement Books
- Leadership Books
- Books on Lessons to Learn from Bad Leadership
- Management Books
- Marketing and Sales Books
- Articles
- Information Portals
- Author's Commentaries
- Index