Public relations for dummies

Eric Yaverbaum

Book - 2006

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Subjects
Published
Hoboken, N.J. : Wiley 2006.
Language
English
Main Author
Eric Yaverbaum (-)
Other Authors
Robert W. Bly (-), Ilise Benun, 1961-
Edition
Second edition
Physical Description
xxiv, 358 pages : illustrations
Bibliography
Includes index.
ISBN
9780471772729
  • Foreword
  • Introduction
  • About This Book
  • Conventions Used in This Book
  • Foolish Assumptions
  • How This Book Is Organized
  • Appendix
  • Icons Used in This Book
  • Where to Go from Here
  • Part I. PR: What It Is, How It Works
  • Chapter 1. The Power of PR
  • Who Needs PR, Anyway?
  • Beyond Stunts: The Real Value of PR
  • The Relationship between PR and the Media
  • Publicity Plus: The Many Components of PR
  • What PR Is Not
  • Key Audiences PR Can Reach
  • The Changing Role of PR in the Marketing Mix Today
  • Assessing Your Situation: How to Tell When PR Is the Missing (Or Weak) Ingredient
  • Chapter 2. X-Raying the PR Process
  • Pre-Planning Steps
  • Working Out the Plan Details
  • Devising Winning PR Concepts: The Four Essential Elements
  • Sharpening Ideas to Form Creative Promotions
  • Assessing PR Ideas: Will It Work?
  • Controlling Time and Chance
  • Chapter 3. Hiring Professional PR Help
  • Getting Help
  • Getting the Most out of Hired Help
  • Part II. Brainstorming and Thinking Creatively
  • Chapter 4. Setting Up Your PR Department and Program
  • Picking the PR Team
  • Defining the Scope of Your Authority
  • Integrating PR with the Rest of Your Business
  • Setting Up the PR Command and Control Center
  • Targeting Your PR Efforts
  • Chapter 5. Formulating Ideas
  • Giving New Ideas a Chance
  • Creating Profitable PR Programs
  • Finding Other Ways to Turn on the Light Bulb
  • Chapter 6. Using PR Tactics
  • Going Where the Cameras Are
  • Creating a Tie-in to a TV Show or Movie
  • Spotlighting the Product
  • Staging a Contest
  • Working for a Worthy Cause
  • Tying In to a Holiday
  • Conducting a Survey
  • Staging an Event
  • Making Them Laugh
  • Waging a Trade-in Campaign
  • Creating a Character
  • Using Viral Marketing
  • Part III. Putting the Wheels in Motion
  • Chapter 7. Creating a Company Newsletter
  • Meeting Internal Needs: The Employee Newsletter
  • Staying in Touch with Your External Audience
  • Deciding on Size and Frequency
  • Creating a Mailing List
  • Designing Your Company Newsletter
  • Using the Company Newsletter as a Marketing Tool
  • Chapter 8. Putting Your Message in Writing: The Press Release
  • Writing a Press Release That Gets Picked Up by Media
  • Putting News in Your News Releases
  • Using a Press Release Checklist
  • Deciding How to Send Press Releases
  • Chapter 9. Writing and Placing Feature Articles
  • Getting Exposure in Feature Articles
  • Selecting the Right Magazine
  • Making the Initial Contact
  • Writing a Query Letter
  • Writing a Pitch Letter
  • Getting the Editor's Go-Ahead
  • Placing Articles Online
  • Chapter 10. Promoting Yourself through Public Speaking
  • Reaching Key Audiences through Public Speaking
  • Preparing and Delivering Your Presentation
  • Using Visual Aids
  • Capturing Attendee Names for Your Prospect Database
  • Part IV. Choosing the Right Medium for Your Message
  • Chapter 11. Getting Your Message Out
  • Compiling a Personal Contact List
  • Developing a Mass Media List
  • Distributing Materials to the Media
  • Getting to Know Global PR
  • Selecting PR Media
  • Reaching Reporters the Right Way
  • Turning the Press into a Client
  • Breaking through the PR Clutter
  • Following Up: The Media Blitz
  • Working Your ABC Lists
  • Separating Advertising and Editorial
  • Chapter 12. Handling the Media
  • Meeting the Press
  • Becoming Savvy with Media Interviews
  • Chapter 13. Tuning In to Radio
  • Getting the Facts about Radio
  • Looking at the Advantages of Radio over Other Media
  • Taking Advantage of Satellite Radio
  • Getting on the Radio
  • Preparing for Airtime
  • Making a Good Impression during the Interview
  • Chapter 14. Getting PR on the Tube
  • Understanding How TV PR Differs from Print
  • Sorting Out the TV Shows
  • Targeting a Specific Show for Your PR Campaign
  • Preparing Your TV Media Kit
  • Pitching Your Story to Producers
  • Doing TV PR on a Shoestring
  • Getting a Tape of Your Guest Appearance
  • Chapter 15. Getting More Ink (Print Isn't Dead Yet)
  • Cracking the Journalists' Secret
  • Knowing What Not to Do
  • Catching an Editor's Eye with a "Creative" Press Release
  • Using a "Hook" to Snare Attention
  • Chapter 16. Going Public in Cyberspace: Your Web Site
  • Designing a Media-Friendly Web Site
  • Avoiding "Speed Traps" on Your Web Site
  • Ensuring Your Site Is User-Friendly
  • Understanding the Three Cs of E-Success
  • Designing a Sticky Web Site
  • Brainstorming More Ways to Make a Profit Online
  • Driving Traffic to Your Web Site
  • Chapter 17. Getting a Grip on New Technology-Blogs, Webcasting, and Podcasting
  • Using Blogs for PR
  • Podcasting
  • Webcasting
  • Part V. Creating Buzz
  • Chapter 18. Getting Hits from Buzz Marketing and Viral Marketing
  • Understanding the Difference between Buzz Marketing and Viral Marketing
  • Examining the Effectiveness of Buzz Marketing
  • Boning Up on Basic Buzz Techniques
  • Determining the Right Moment for Buzz
  • Generating More Exposure with Buzz Marketing
  • Identifying Brand Evangelists and Terrorists
  • Leveraging the Web and E-Mail for Maximum Buzz
  • Measuring and Tracking Buzz
  • Meeting the Legends of Buzz
  • Chapter 19. Staging Publicity Events
  • Drawing Crowds and Gaining Publicity
  • Setting a Budget and Figuring the Cost
  • Controlling Event Costs
  • Determining Your Event's Theme and Concept
  • Planning the Event and Logistics
  • Publicizing Your Event
  • Measuring Event Results
  • Chapter 20. Spotting and Seizing Opportunities
  • Remembering the Importance of Timing
  • Reacting to Current News and Events
  • Looking for an Opening
  • Getting Messages Noticed Quickly
  • Chapter 21. Knowing What to Do in a PR Crisis
  • Defining a PR Crisis
  • Developing a Crisis Management Plan
  • Remembering the Rules in a Crisis
  • Demonstrating Care and Compassion
  • Thinking of Every Crisis as a Red Alert
  • Managing a Crisis with Success
  • Chapter 22. Evaluating PR Results
  • Measuring by Advertising Equivalency
  • Making Media Impressions
  • Using Key Message Points
  • Market Research Isn't Always the Answer
  • Watching the Word Spread: Hiring Clipping Services
  • Measuring Inquiries and Sales
  • Taking the Long View of PR Success
  • Demonstrating Viability of the PR Department (Even in a Crunch)
  • Part VI. The Part of Tens
  • Chapter 23. The Ten Greatest PR Coups of All Time
  • Lucky Strike
  • John D. Rockefeller
  • Tylenol
  • Bill Clinton's 1992 Presidential Campaign
  • The New VW Beetle
  • Cabbage Patch Kids
  • Domino's Pizza Meter
  • IBM Big Blue versus Gary Kasparov
  • Gillette Sensor Razor
  • Howard Stern and Sirius Satellite Radio
  • Chapter 24. Ten Myths about PR-Debunked
  • Press Releases Don't Work Anymore
  • "Legitimate" Media Snub PR
  • Printed PR Doesn't Work without Follow-Up
  • You Need "Contacts" to Get Publicity
  • Editors Want to Be Wined and Dined
  • Snail Mail Is Awful; Overnight Delivery Services and Fax Work Great
  • You Can't Buy PR with Advertising
  • Every Fact Reported in the Media Is Checked and Verified
  • Getting Publicity Is a Matter of Luck and Timing
  • It Doesn't Take A Lot of Time
  • Chapter 25. Ten Reasons to Do PR
  • You're a Little Fish in a Big Pond
  • Your Product or Service Is the Best-and Nobody Knows about It
  • Your Product or Service Isn't Better than Anyone Else's
  • Management Cuts Your Marketing Communications Budget
  • Management Demands Tangible Results from Marketing Expenditures
  • Traditional Marketing Isn't Working as Well as It Used To
  • Your Competitors Get All the Good Press
  • You Need Venture Capital
  • You Are Media-Genic
  • You Really Enjoy Working with the Media
  • Chapter 26. Ten Things You Should Never Do in the Name of PR
  • Lie or Mislead
  • Stonewall
  • Procrastinate
  • Be Inaccessible
  • Offer a Bribe
  • Turn Up Your Nose
  • Bore People
  • Be a "No Man"
  • Sacrifice Long-Term Relationships for Short-Term Results
  • Behave Unethically
  • Chapter 27. Ten Steps to Better PR Writing
  • Organizing!
  • Knowing Your Reader
  • Shunning "Corporatese"
  • Avoiding Long Sentences
  • Using Short, Simple Words
  • Sidestepping "Writer's Block"
  • Defining the Topic
  • Gathering Lots of Information
  • Writing, and Then Rewriting, Rewriting
  • Being Consistent
  • Appendix. Recommended Resources
  • Index