Review by Choice Review
Though it is interesting and well written, Gladwell's book on first impressions leaves the academic reader with more questions than answers. In and of itself, this is mere quibble; the problem is that Gladwell makes several significant claims but fails to support them. He offers anecdotal evidence but does not cite the experimental data in a way that allows the reader to determine the validity of his interpretations. For example, he contends that snap decisions can be either incredibly accurate or tragically wrong, but the quotations he offers in support of this idea, though fascinating, are not convincing. Further, he offers two main reasons for distortions of snap decisions: emotional arousal and time pressure. Scientific studies demonstrate that emotional arousal and, more important, events threatening to the self would lead to delayed reactions and that events related to activated need states would lead to major distortions in snap decisions. This book certainly deserves a place on The New York Times best-seller list because Gladwell raises an important question. Its usefulness in an academic setting is questionable, given all the above. ^BSumming Up: Optional. Comprehensive academic collections; public libraries. M. W. York University of New Haven
Copyright American Library Association, used with permission.
Review by Booklist Review
Gladwell writes about subtle yet crucial behavioral phenomena with lucidity and contagious enthusiasm. His first book, The Tipping Point 0 (2000), became a surprise best-seller. Here he brilliantly illuminates an aspect of our mental lives that we utterly rely on yet rarely analyze, namely our ability to make snap decisions or quick judgments. Adept at bridging the gap between everyday experience and cutting-edge science, Gladwell maps the "adaptive unconscious," the facet of mind that enables us to determine things in the blink of an eye. He then cites many intriguing examples, such as art experts spontaneously recognizing forgeries; sports prodigies; and psychologist John Gottman's uncanny ability to divine the future of marriages by watching videos of couples in conversation. Such feats are based on a form of rapid cognition called "thin-slicing," during which our unconscious "draws conclusions based on very narrow 'slices' of experience." But there is a "dark side of blink," which Gladwell illuminates by analyzing the many ways in which our instincts can be thwarted, and by presenting fascinating, sometimes harrowing, accounts of skewed market research, surprising war-game results, and emergency-room diagnoses and police work gone tragically wrong. Unconscious knowledge is not the proverbial light bulb, he observes, but rather a flickering candle. Gladwell's groundbreaking explication of a key aspect of human nature is enlightening, provocative, and great fun to read. --Donna Seaman Copyright 2004 Booklist
From Booklist, Copyright (c) American Library Association. Used with permission.
Review by Publisher's Weekly Review
Best-selling author Gladwell (The Tipping Point) has a dazzling ability to find commonality in disparate fields of study. As he displays again in this entertaining and illuminating look at how we make snap judgments-about people's intentions, the authenticity of a work of art, even military strategy-he can parse for general readers the intricacies of fascinating but little-known fields like professional food tasting (why does Coke taste different from Pepsi?). Gladwell's conclusion, after studying how people make instant decisions in a wide range of fields from psychology to police work, is that we can make better instant judgments by training our mind and senses to focus on the most relevant facts-and that less input (as long as it's the right input) is better than more. Perhaps the most stunning example he gives of this counterintuitive truth is the most expensive war game ever conducted by the Pentagon, in which a wily marine officer, playing "a rogue military commander" in the Persian Gulf and unencumbered by hierarchy, bureaucracy and too much technology, humiliated American forces whose chiefs were bogged down in matrixes, systems for decision making and information overload. But if one sets aside Gladwell's dazzle, some questions and apparent inconsistencies emerge. If doctors are given an algorithm, or formula, in which only four facts are needed to determine if a patient is having a heart attack, is that really educating the doctor's decision-making ability-or is it taking the decision out of the doctor's hands altogether and handing it over to the algorithm? Still, each case study is satisfying, and Gladwell imparts his own evident pleasure in delving into a wide range of fields and seeking an underlying truth. Agent, Tina Bennett. (Jan. 13) Forecast: A 25-city tour (including several university towns) should introduce Gladwell to new readers and help sell out the 200,000-copy first printing. (c) Copyright PWxyz, LLC. All rights reserved
(c) Copyright PWxyz, LLC. All rights reserved
Review by Library Journal Review
The title preceding Outliers, which placed No. 4 here; read by the author. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
(c) Copyright Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Review by Kirkus Book Review
We need to place more trust in our "thin-slicer"--our capacity to make instant judgments--but we also need to sharpen its edge more keenly with experience and education. Gladwell's second entry into the aren't-our-brains-amazing genre (The Tipping Point, 2000) has an Obi-Wan Kenobi flavor, a "trust-your-feelings-Luke" antirationalism that attempts, in some ways, to deconstruct the Force. The author's great strength lies in his stories, and here he crafts a number of engaging ones: an account of art experts fooled by a fake; a summary of how a psychologist, looking at an hourlong video of a married couple conversing, can predict with 95% accuracy if they will divorce; an unnerving narrative about the Millennium Challenge, a war game in which a maverick commander deals a devastating blow to the bean-counting rule-followers on the team that was supposed to win. There are stories of a rock star fighting the odds, of cops shooting an innocent man who looked suspicious, of Coca-Cola making a big marketing mistake. We learn about the Aeron chair, All in the Family, Lee at Chancellorsville. (Unconventional people sometimes surprise.) We ponder the odd political rise of Warren G. Harding. We have a power lunch with some professional food-tasters--the author quips that it was like cello-shopping with Yo-Yo Ma. We chat with a car-selling superstar. Gladwell also rediscovers something Poe described in "The Haunted Palace": our eyes and our faces are windows to the soul. He tells us that the autistic are unable to decode or even notice the facial information of others. All these stories are nicely written and most inform and entertain at the same time, but they don't add up to anything terribly profound, despite the author's sometimes Skywalker-ish enthusiasm. Brisk, impressively done narratives that should sell very well indeed, particularly to Gladwell's already well-established fan base. Copyright ©Kirkus Reviews, used with permission.
Copyright (c) Kirkus Reviews, used with permission.
