Sheila Heen

Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - ''Difficult Conversations: How to Discuss What Matters Most'', and ''Thanks for the Feedback: The Science and Art of Receiving Feedback Well.'' At Harvard, Sheila teaches negotiation and conflict management. Provided by Wikipedia